FAQ
Answers to the questions we are asked most
Twenty-two questions, grouped by topic: money and plans, security and custody, trading and markets, and account and support.
The answers below are drawn from the pages of this site rather than written fresh, so that a question answered here matches the account given elsewhere. They describe how the firm works and what it offers; they are not advice, and they are not a recommendation of any particular plan, market, or approach.
Where a question touches plan terms, verification, or withdrawals, the answer summarises how it works and points to where the detail is confirmed during the process.
Section one
Money and plans
Section two
Security and custody
Section three
Trading and markets
Section four